Database updated: 14 June 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 36809 |
| Brand Name: | Dexcom G7 sensor |
| Model: | |
| Affected: | Dexcom G7 Sensor Lots 1725204004 & 1725069002 |
| Software version: | |
| Recalling Organisation: | AA-Med NZ Ltd Level 7, 54 Gill Street New Plymouth 4310 |
| Contact Information: | |
| Manufacturer: | Dexcom Inc |
| Issue: | The manufacturer has recently identified that two lots of Dexcom G7 sensors - originally designated as scrap and intended for destruction - were stolen during the destruction process and subsequently sold by third parties in the United States. These products have since been distributed globally through unauthorised supply channels and are available for purchase online. The affected sensors were scrapped due to an elevated internal testing failure rate. Dexcom US is working closely with government authorities to investigate this incident and to ensure patient safety. |
| Recall action type: | Alert |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Wholesale |
| Date Commenced: | 15/5/2026 |
