Database updated: 30 May 2025

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:31811
Brand Name:FGB_Humidifier-Vicks
Model:Model EBSV2013
Affected:Euky Bear (Warm Steam) Vaporiser - Humidifier - Batch Numbers: 230301, 231101, A231101 and 8231101
Software version:
Recalling Organisation:CARSL Consulting
50B Puketapu Road
Taradale
Napier 4112
Contact Information:09 238 3447
Manufacturer:Felton Grimwade & Bosisto's Pty Ltd
Issue:The manufacturer has become aware that the enclosed heating element for these batches is overheating. If users allow the device to run dry (ie don't turn the device off after steaming is complete as directed in the IFU), this can cause the heating module polymer housing to disintegrate. This may result in the device producing smoke or fumes. If the heating module finger is exposed, it could cause burns.
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:12/9/2023
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