Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 29827 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | Artis systems - Issue in the tube's error detection mechanism |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The Artis system is provided with a dedicated error detection mechanism. In rare cases of failure of this error detection mechanism it will not be possible to release X-ray anymore until system shutdown. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 16/8/2022 |
