Database updated: 3 November 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 29645 |
| Brand Name: | ZOOM Latitude Programmer |
| Model: | 3120 ZOOM Programmers |
| Affected: | |
| Software version: | 2868 TY+ software |
| Recalling Organisation: | Boston Scientific NZ Ltd 3 Diamond Street Eden Terrace Auckland 1021 |
| Contact Information: | 0800 742 678 |
| Manufacturer: | Cardiac Pacemakers Inc |
| Issue: | The manufacturer has identified that the Model 2868 TY+ software on the Model 3120 ZOOM programmer has been uninstalled or is outdated. As such, users may observe unexpected behaviours when attempting communications with transvenous defibrillators2 including the potential inability to interrogate or the display of incorrect/missing parameters3. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 8/7/2022 |
