Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:29485
Brand Name:Nucleus 7 (CP1000)
Model:Cochlear Nucleus 7 Sound Processor ((CP1000, CP1001)
Affected:
Software version:
Recalling Organisation:Cochlear NZ Limited
C/- KPMG
18 Viaduct Harbour Ave
Auckland 1010
Contact Information:
Manufacturer:Cochlear Ltd (Australia)
Issue:The manufacturer has recently become aware of an error that is impacting connectivity between a small number of Nucleus 7 Sound Processors (manufactured during April and May 2022) and Apple devices.
Recall action type:Correction
Recall action:Product to be exchanged
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:27/6/2022
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