Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:29354
Brand Name:Steris Washers/Disinfectors
Model:ST-FH03-062 SYNERGY WASHER 415V PASS-THROUGH - STEAM, ST-FH03-063 SYNERGY WASHER 415V PASS-THROUGH - ELECTRIC
Affected:
Software version:
Recalling Organisation:Device Technologies New Zealand
47 Arrenway Drive
Albany
AUCKLAND 0632
Contact Information:09 913 2000
Manufacturer:Steris Canada Corporation
Issue:The manufacturer has identified that the electrical contactor component present in the drying chamber of the Reliance Synergy Washer/Disinfector could malfunctions, the heating elements in the drying chamber could overheat, eventually resulting in smoke and/or fire.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:6/5/2022
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