Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:29263
Brand Name:Azurion MDR
Model:Philips Azurion systems with Software R2.2 and R2.2.1
Affected:
Software version:Philips Azurion R2.2 and R2.2.1
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The manufacturer has identified during internal testing that intermittently, the warm restart is not executed correctly and movement functionality remains unavailable. X-ray is available. In this situation, a new warm restart is required, which restores the system to its normal functionality.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:14/4/2022
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