Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 29248 |
| Brand Name: | Sara 3000, Plus, Lite, Flex, Combilizer. Maxi Twin, Compact, Move, 500. Maxi Sky 440, 600, 1000, Maxi Sky 2, Maxi Sky 2 Plus, Maxi Lite, Walker, Minstrel, Tenor; Miranti; Voyager; Bolero |
| Model: | HMX1350-1 PCB, HMX1350-1, HEP0001, HEP0001-AU, HEP0001-BR, HEP0001-CN, HEP0001-JP, HEP0001-UK, HEP0001-US, HEP1001, HEP1001-AU, HEP1001CON4869, HEP1001-US, |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Arjo New Zealand Limited 34 Vestey Drive Mt Wellington AUCKLAND 1060 |
| Contact Information: | 0800 000 151 |
| Manufacturer: | ArjoHuntleigh AB |
| Issue: | The manufacturer has become aware of customer complaints on smoke and flames coming out of the lift. In both events the extent of flames was limited to the lift and no health consequences were reported. An investigation has revealed that the Sara Plus and three indexes of spare parts (as specified in point 2 of this notification) manufactured in a period of time between 2016-Oct-13 and 2022-Jan-13 might possibly exhibit that failure mode. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 11/4/2022 |
