Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:29229
Brand Name:General Ultrasound Imaging System
Model:Philips EPIQ and Affiniti Ultrasound Systems
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Ultrasound LLC
Issue:The manufacturer has identified software issues associated with the Auto Measure feature. These issues may lead to the display of incorrect values in the Auto Measure results box, final report, or both, potentially leading to the need for re-measurement of values. These issues are specific to user workflows associated with the manual edit or manual trace option.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:7/4/2022
Hide menus
Show menus
0 1 2 4 5 6 7 9 [ /