Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:29151
Brand Name:Alternating Systems – Auralis, Nimbus, AtmosAir, Alpha Active, Alpha Response, Alpha Trancell, Auto Logic, Bari Breeze, Therakair Visio mattresses & seat cushions
Model:
Affected:Auralis software upgrade to V1.3.0.1
Software version:
Recalling Organisation:Arjo New Zealand Limited
34 Vestey Drive
Mt Wellington
AUCKLAND 1060
Contact Information:0800 000 151
Manufacturer:ArjoHuntleigh AB
Issue:The manufacturer has identified that Auralis pumps might fail causing an abnormal level of noise emitted and low pressure alarm being triggered. Following the manufacturer investigation, it has been confirmed that the issue occurs due to a software fault in the pump that makes the compressor working uncontrolled (out of its specified tolerance) and generating the high level of noise. This, in turn, leads to the premature wear of that part.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:23/3/2022
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