Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:29118
Brand Name:Merlin Patient Care System Model 3650
Model:
Affected:Software Model 3330 v25.0.X – v25.3.X
Software version:
Recalling Organisation:Abbott Medical New Zealand Limited
4 Pacific Rise
Mt Wellingtion
Auckland 1640
Contact Information:0800 756 269
Manufacturer:St Jude Medical (USA)
Issue:If a user presses the Hold to Test button and decides to stop testing by releasing the button prior to the first voltage decrement (within a narrow time window approximately 2.5 seconds after test initiation), the programmer may continue to execute the Decrement Test instead of terminating the test and restoring the permanent programmed pacing parameters. Under this scenario, the Decrement Test will continue running until an output of 0.25V is reached or until telemetry communication is broken. For pacemaker dependent patients, there is a potential for this scenario to cause a transient asystole until permanent parameters are restored if the voltage is below the patient's capture threshold.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Healthcare Professional
Date Commenced:15/3/2022
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