Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:29090
Brand Name:Enhanced Estradiol (eE2)
Model:
Affected:10995561, 10995562, 10490889 & 10491445
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare (NZ) Ltd
Brand Name:Atellica IM Enhanced Estradiol (eE2) 100T
Model:
Affected:All Lots
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
55 Hugo Johnston Drive
Penrose
Auckland
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare (NZ) Ltd
Brand Name:Atellica IM Enhanced Estradiol (eE2) 500T
Model:
Affected:All Lots
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
55 Hugo Johnston Drive
Penrose
Auckland
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare (NZ) Ltd
Brand Name:ADVIA Centaur Enhanced Estradiol (eE2) 100T
Model:
Affected:All Lots
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
55 Hugo Johnston Drive
Penrose
Auckland
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare (NZ) Ltd
Brand Name:ADVIA Centaur Enhanced Estradiol (eE2) 500T
Model:
Affected:All lots
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare (NZ) Ltd
Issue:The manufacturer has confirmed customer observations of falsely elevated results when using plasma specimens across the entire Analytical Measuring Range (AMR) with the Atellica IM Enhanced Estradiol (eE2) assay. Results demonstrate that plasma specimens are not meeting claims as defined in the Instructions for Use (IFU). Limited data is available at this time as the investigation for this issue is on-going.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:10/3/2022
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