Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 29019 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | |
| Affected: | Catalogue number – 10849000, 11327600, 11327700 and 11327667 |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The manufacturer has indentified a potential issue with Artis system in syngo Application Software version VE20. After CT image data from Toshiba is loaded, unintended image mirroring can occur along the horizontal and vertical image axes. The patient orientation/position may be misinterpreted. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 25/2/2022 |
