Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 29018 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | |
| Affected: | Catalogue number – 11327600, 11327700, 10849000 |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The manufacturer has identified a potential issues with ARTIS system in combination with Siemens Healthineers table or Trumpf/MAQUET table: Issue 1: Indication of block movements function Issue 2: Blocked table/stand movement in case of broken drive connection Issue 3: 3D run with manually rotated flat detector Issue 4: Stopped and blocked system movements on the ARTIS pheno system Issue 5: Missing movement stop with multiple collision sensor activation Applicability of the issue depends on system and table combinations. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 25/2/2022 |
