Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28993 |
| Brand Name: | BEST CT Systems |
| Model: | |
| Affected: | Service Pack 1 Software Release for Philips CT Big Bore |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The manufacturer has identified multiple software issues affecting the products and software with Philips Big Bore RT, Brilliance CT Big Bore Oncology, and Brilliance CT Big Bore |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 18/2/2022 |
