Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28910
Brand Name:Heartware - Ventricular Assist System (HVAD)
Model:
Affected:Cleaning instructions for the Controller AC Adapter, DC Adapter, and Battery
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:HeartWare Inc
Issue:The manufacturer is updating the cleaning instructions for the Controller AC Adapter, DC Adapter, and Battery. While performing a review of the IFU and PM it was identified that additional clarity was required around cleaning the Power Source Connectors (Controller AC Adapter, DC Adapter, and Battery). The pins of the power source connectors are coated with a lubricant, that should not be removed as it is intended to help prevent unexpected power switching. Power switching can occur when there are transient interruptions to the electrical connection with the HVAD System power sources.
Recall action type:Correction
Recall action:Instructions for use to be updated
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:31/1/2022
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