Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28903
Brand Name:W/A ECG
Model:XScribe – 5.xx to 6.xx (all versions from 5.01 to 6.3.1), HScribe – 5.xx and 6.x.x (all versions from 5.01 to 6.4.0), DCS – (version 2.0.0 to 2.1.0), RScribe – 5.xx, 6.xx and 7.x.x (all versions from 5.01 to 7.0.0)
Affected:
Software version:
Recalling Organisation:Universal Specialities Ltd trading as USL Medical
494 Rosebank Road
Avondale
AUCKLAND 1026
Contact Information:09 829 0595
Manufacturer:Welch Allyn Inc
Issue:The manufacturer has become aware of a software vulnerability for the above devices, which allows the entry of any username, that is provisioned in the application, without supplying a password. Entry of such username will grant access, with the same privileges of the username, to the software application within the medical device. This vulnerability occurs only when the device is activated with the Single Sign-On (SSO) feature in either stand alone, or client/server configurations.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:27/1/2022
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