Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28880 |
| Brand Name: | SyncVision |
| Model: | SyncVision Systems (400-0100.10, 30000485688x) with software version 4.2.x are affected |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Volcano Corporation |
| Issue: | The manufacturer has become aware of an anomaly with the Philips Volcano (SyncVision Systems (400-0100.10, 30000485688x). The issue is limited to cases when: The SyncVision runs the current supported software version 4.2.x AND The secondary modality (IntraSight Integrated IVUS) runs software version 5.x. |
| Recall action type: | Correction |
| Recall action: | Instructions for use to be updated |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 25/1/2022 |
