Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28874
Brand Name:BenchMark ULTR
Model:BenchMark ULTRA - all affected instuments
Affected:
Software version:
Recalling Organisation:Roche Diagnostics (NZ) Ltd
15 Rakino Way
Mt Wellington
AUCKLAND 1644
Contact Information:0800 363 622
Manufacturer:Roche Diagnostics GmbH
Issue:This is to inform that the mitigation actions listed in the SBN-RTD-2022-001 v1 have been implemented in the newly manufactured instruments.
This version 2 of the SBN updates the impacted serial numbers.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:17/6/2022
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