Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28847
Brand Name:Mobile Digital X Ray System
Model:MobileDiagnost wDR - 712002, 712004, 712006, 712007, 712087
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:The manufacturer has identified that if liquid comes in contact with the capacitive touch screen, specifically the action buttons that modulate kV, mA, ms, mAs values, there is a potential of additional radiation due to change in exposure parameters.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:17/1/2022
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