Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28827
Brand Name:RaySearch_Radiation therapy treatment planning system
Model:RayStation/RayPlan 6, 7, 8A, 8B, 9A, 9B including some service packs
Affected:
Software version:
Recalling Organisation:CARSL Consulting
30 Fulford Road
Havelock North 4130
Hastings
Contact Information:09 238 3447
Manufacturer:RaySearch Laboratories AB (publ)
Issue:The manufacturer has identified an incorrect display of patient images in RayStation during treatment planning. It concerns an issue found with the display of secondary image sets in a side-by-side view in RayStation/RayPlan 6, 7, 8A, 8B, 9A, 9B including some service packs. The primary image set may be displayed instead of the secondary image set.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:13/1/2022
Hide menus
Show menus
0 1 2 4 5 6 7 9 [ /