Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28760
Brand Name:ImmunoCAP Total IgE, ImmunoCAP Specific IgE and ViewAllergy
Model:
Affected:Multiple Lot numbers
Software version:
Recalling Organisation:Abacus dx New Zealand
Unit B, 30 Vestey Drive
Mt Wellington
Auckland 1060
Contact Information:0800222170
Manufacturer:Thermo Fisher Scientific Microbiology Basingstoke
Issue:The manufacturer has seen an increased frequency of dispensing errors on the Phadia platforms due to capsules stuck in carriers during Q3 2021. Small deformations of capsules may occasionally occur during manufacturing. It has been identified that one piece of the production equipment has been damaging the capsules intermittently over a period of time. The deformation is located underneath the flange of the capsule and may cause the capsules to get stuck inside the carriers.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:21/12/2021
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