Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28734 |
| Brand Name: | InteleradPACS (Intelerad Medical Systems Incorporated) |
| Model: | IntelePACS |
| Affected: | |
| Software version: | Enhanced Viewer software (part of IntelePACS software), from version 1.17.4 to version 1.19.19. -InteleViewer software (part of IntelePACS software), from version 4-3-1 R1 to version 5-4-1 |
| Recalling Organisation: | Pharmaceutical Marketing New Zealand Ltd 162 Nile Road Milford Auckland 0620 |
| Contact Information: | 09 377 0660 |
| Manufacturer: | Intelerad Medical Systems Incorporated |
| Brand Name: | Intelerad-35719-Class IIa-InteleradPACS |
| Model: | |
| Affected: | |
| Software version: | Enhanced Viewer software (part of IntelePACS software), from version 1.17.4 to version 1.19.19. -InteleViewer software (part of IntelePACS software), from version 4-3-1 R1 to version 5-4-1 |
| Recalling Organisation: | Clinical & Regulatory Services Limited 30 Fulford Road Havelock North Hastings 4130 |
| Contact Information: | (06) 844 4490 |
| Manufacturer: | Intelerad Medical Systems Incorporated |
| Issue: | The manufacturer advised that when using advanced visualisation to reconstruct MR, CT and PET images that contain non-square pixels, the reconstructed image is incorrect. Non-square pixels occur when the row and column pixel spacing values are different. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 17/12/2021 |
