Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28703
Brand Name:CombiDiagnost R90
Model:Multiple model numbers
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Brand Name:Hamburg DXR
Model:Multiple model numbers
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Brand Name:Bucky Diagnost- TC/TH/VE/VT/CS III/ FS/TH2/TF/VS
Model:Multiple model numbers
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:The manufacturer has become aware of an anomaly with our Philips DigitalDiagnost 1.x, 2.x, 3.x, 4.x, BuckyDiagnost, EasyDiagnost, TraumaDiagnost, ProGrade, ProxiDiagnost N90, and CombiDiagnost R90 Radiography Systems (that use ceiling suspension). If a user, while cleaning or disinfecting the control handle of the ceiling suspension, uses excessive liquid or if liquid is sprayed directly on the system, it is possible for liquid to enter around the edges of the button onto the movement activation switch (6) creating a short circuit and activation of the brake release.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:9/12/2021
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