Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28645
Brand Name:Azurion MDR
Model:Philips Azurion 7 M20 FlexArm SW 2.0
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The manufacturer will be upgrading your Azurion FlexArm system to software revision R2.2. This revision, will upgrade your system to Windows 10, includes several product enhancements and solves a number of software issue not related to risk to health to users/patients.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:24/11/2021
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