Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28601
Brand Name:InteleradPACS
Model:
Affected:IntelePACS software - Enhanced Viewer software (part of IntelePACS software), from version 4.16.1.EV.1.5.5 to 4.16.1.EV.1.19.14
Software version:
Recalling Organisation:Pharmaceutical Marketing New Zealand Ltd
162 Nile Road
Milford
Auckland 0620
Contact Information:09 377 0660
Manufacturer:Intelerad Medical Systems Incorporated
Issue:The manufacturer has validated that your IntelePACS software could potentially be affected. The issue may be triggered by the presence of pre-formatted HTML text in HL7 reports using the
 tag. These reports will be truncated when they are rendered by the Enhanced Viewer PDF report viewer, which could lead to incomplete report content displayed to the Enhanced Viewer user. This issue will only happen while using Microsoft Edge/Chromium 92, Mozilla Firefox 90, Google Chrome 92 and later versions of these browsers.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:15/11/2021
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