Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28539
Brand Name:Mobile Digital X Ray System
Model:Model numbers - 712001, 712002, 712004,712005, 712006, 712007
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:The manufacturer has received complaints regarding liquid ingress causing a short circuit of the fine positioning control button. The investigation concluded that this issue is related to use of excessive use of disinfectant cleaning solutions.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:3/11/2021
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