Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28423
Brand Name:PrisMax
Model:
Affected:Product Code - 955558 All serial numbers with software versions 2.x
Software version:
Recalling Organisation:Baxter Healthcare Ltd
33 Vestey Drive
Mt Wellington
AUCKLAND
Contact Information:0800 229 837
Manufacturer:Baxter Healthcare SA (Switzerland)
Issue:The manufacturer has identified a software anomaly occurring during use. If the operator initiates therapy with a saved prescription profile the PrisMax System may display values from the original prescription profile, rather than the current prescription. On the PrisMax System interface, the user is always asked to confirm all prescription values before initiating therapy or when modifying the prescription during therapy.
05/11/2021: Interim Report
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:4/10/2021
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