Database updated: 3 November 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28415 |
| Brand Name: | General Ultrasound Imaging System |
| Model: | |
| Affected: | Software - 6.0, 7.0, 7.0.3 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Ultrasound LLC |
| Issue: | The manufacturer has become aware of a software issue that can potentially cause the EPIQ CVxi system to issue an error notification and become unresponsive during clinical use. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 1/10/2021 |
