Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28408
Brand Name:Zimmer Cryo-6 Air Cooler Device
Model:
Affected:(REF7300,7310,7311,7321)
Software version:
Recalling Organisation:Syneron Candela Corporation Australia PTY LTD
Candela Medical
5/5 Short Street
Newmarket
Auckland 1023
Contact Information:
Manufacturer:Zimmer MedizinSysteme GmbH
Issue:The manufacturer has identified that when connecting or disconnecting the power cable to/from the wall outlet there is a potential for a person to touch the live portion of uninsulated plug prongs. A person touching live uninsulated prongs may experience electrical shock and is at risk for electrocution.
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:1/10/2021
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