Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28390 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | AppSW VD20C/VD20N |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The manufacturer has identified that the software can produce an incorrect interpretation of the table rotation if the table has been rotated by more than 4° in either direction. This can cause the 3D image reconstruction to be shown rotated by up to 5° relative to the patient and to be used inappropriately by the system. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 28/9/2021 |
