Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28369
Brand Name:RaySearch_Radiation therapy treatment planning system
Model:RayStation/RayPlan versions 4 - 11A, including service packs
Affected:
Software version:
Recalling Organisation:CARSL Consulting
30 Fulford Road
Havelock North 4130
Hastings
Contact Information:09 238 3447
Manufacturer:RaySearch Laboratories AB (publ)
Issue:The manufacturer has identiified an issue in the density handling of voxels intersected by both the External ROI and an ROI of type Support, Fixation or Bolus in all RayStation/RayPlan versions 4 - 11A, including service packs.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:23/9/2021
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