Database updated: 3 November 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28349 |
| Brand Name: | Conductor Gel |
| Model: | |
| Affected: | Gel, ultrasonic coupling |
| Software version: | |
| Recalling Organisation: | DJO Global |
| Contact Information: | |
| Manufacturer: | Eco-Med Pharmaceutical Inc. |
| Brand Name: | Shockwave |
| Model: | |
| Affected: | DJO kitted products with gel or lotion as a sample |
| Software version: | |
| Recalling Organisation: | DJO Global |
| Contact Information: | |
| Manufacturer: | DJO LLC |
| Brand Name: | Therapeutic Ultrasound |
| Model: | |
| Affected: | DJO kitted products with gel or lotion as a sample |
| Software version: | |
| Recalling Organisation: | DJO Global |
| Contact Information: | |
| Manufacturer: | DJO LLC |
| Brand Name: | Chattanooga RPW 2 (2174) |
| Model: | |
| Affected: | DJO kitted products with gel or lotion as a sample |
| Software version: | |
| Recalling Organisation: | DJO Global |
| Contact Information: | |
| Manufacturer: | DJO France SAS |
| Brand Name: | Chattanooga Intelect Mobile 2 |
| Model: | |
| Affected: | DJO kitted products with gel or lotion as a sample |
| Software version: | |
| Recalling Organisation: | DJO Global |
| Contact Information: | |
| Manufacturer: | DJO France SAS |
| Brand Name: | Chattanooga Intelect Mobile 2 Combo |
| Model: | |
| Affected: | DJO kitted products with gel or lotion as a sample |
| Software version: | |
| Recalling Organisation: | DJO Global |
| Contact Information: | |
| Manufacturer: | DJO France SAS |
| Issue: | The manufacturer is advising that all users should immediately stop use and dispose of ALL CHATTANOOGA ultrasound gels and Myossage lotions, regardless of lot, due to the risk of bacterial contamination with Burkholderia cepacia complex (Bcc). Affected gels or lotions have been supplied individually or as part of a DJO kitted product. |
| Recall action type: | Recall |
| Recall action: | Product to be destroyed |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 17/9/2021 |
