Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28260
Brand Name:HeartStart ALS Pads - Paediatric
Model:
Affected:Lot number - Y111220-01
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:The manufacturer has identified that some M5072A Infant/Child SMART Pads Cartridges contain an incorrect image on the protective cover seen underneath the PULL handle. The image on the protective cover should show a drawing of pads placement for a child's chest and back. However, some M5072A Infant/Child SMART Pads Cartridges from LOT Number Y111220-01 incorrectly show the pads placement for an adult's chest on the inner layer protective cover.
Recall action type:Correction
Recall action:Product to be exchanged
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:26/8/2021
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