Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28237 |
| Brand Name: | SureSigns |
| Model: | Philips SureSigns VS4 Vital Signs - All serial numbers |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The manufacturer has received reports of VS4s failing to exit the Standby mode. This means that the monitor doesn't restart when the user presses the On/Standby key. This happens when the monitor has been left in Standby mode for an extended period. For example, when left in Standby mode overnight while the battery is charging. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/8/2021 |
