Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28204 |
| Brand Name: | syngo.via CT apps |
| Model: | assay - syngo.via RT Image Suite with syngo.via VB30, VB40, VB50 and VB60 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The manufacturer has identified that there is a potential data loss when using the contouring or patient marking workflow in syngo.via RT Image Suite / Sim&GO. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 18/8/2021 |
