Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28169 |
| Brand Name: | Veradius/ Veradius Unity/ BV Systems/ Zenition |
| Model: | Allura Xper systems with software releases R7.6.x, R7.7.x, R7.8.x, =R8.1.17.x, =R8.2.17.x |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The manufacturer has discovered through customer feedback and internal testing an intermittent issue with the device software that affects the timing of displayed information and the system's response to user commands. This issue is due to a blockage of the Microsoft Windows EventLog on the host computer for a period of up to approximately 25 seconds, with most delays between 8 and 15 seconds. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 9/8/2021 |
