Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28156
Brand Name:Invisalign Aligners (Sichuan)
Model:
Affected:PID 1234 Stages 12,32
Software version:
Recalling Organisation:Invisalign NZ Ltd
c/o Bentleys Chartered 53462Accountants
Level 8
41 Shortland Street
Auckland 1010
Contact Information:
Manufacturer:Align Technology (Sichuan) Medical Equipment Co Ltd
Issue:A software issue that caused discrepancy on a few orders shipped between May 15 and July 29 where the attachment position in the aligner was inadvertently shifted toward the gingiva.
Recall action type:Correction
Recall action:Product to be exchanged
Level of recall:Healthcare Professional
Date Commenced:16/8/2021
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