Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:28138
Brand Name:DxA 5000
Model:DxA System
Affected:
Software version:
Recalling Organisation:Beckman Coulter NZ Ltd
Suite 2, Level 4
30 St Benedicts Street
Newton
AUCKLAND
Contact Information:0800 446 109
Manufacturer:Beckman Coulter Inc
Issue:The manufacturer has received reports of sample carriers (with or without samples) getting routed to the outer lane of the Single Drive Transport Segment (B57634) to the end of the lane, then dropped off the lane. The outer lane is not intended to route tubes per DxA system design specification, therefore there is no physical barrier at the end to physically restrain sample carriers.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:5/8/2021
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