Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 28131 |
| Brand Name: | General Ultrasound Imaging System |
| Model: | Manufactured - Between 2020-02-27 to 2021-05-25 (Refer to the main system label) |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Ultrasound LLC |
| Issue: | The EPIQ Ultrasound Systems control panel arm locking mechanism, intended to prevent side-to-side movements, could fail, preventing it from locking properly. If the control arm fails to lock, this could cause the control panel and monitor to swivel freely while a user is positioning the monitor for better viewing or while a user is transporting or moving the system. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Wholesale |
| Date Commenced: | 4/8/2021 |
