Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 27919 |
| Brand Name: | STA R Max® analyzer |
| Model: | |
| Affected: | Software version 4.06 on STA R Max |
| Software version: | |
| Recalling Organisation: | Diagnostica Stago Pty Ltd Level 3 64 Cashel Street Christchurch |
| Contact Information: | +64 3 377 4115 |
| Manufacturer: | Diagnostica Stago SAS |
| Issue: | Internal investigation has identified an issue on special or special plus washes with STA-Desorb U on reagent needles (#2 and #3) when a level detection error (LLD) occurs. This washing anomaly is most commonly present in a specific context of non-recommended use (unloading and reloading of bottles of reagents already used, with entry of an incorrect residual volume by the user). |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 21/6/2021 |
