Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 27914 |
| Brand Name: | ORTHO VISION |
| Model: | ORTHO VISION Analyzer for BioVue and ORTHO VISION Max Analyzer for BioVue |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Ortho-Clinical Diagnostics c/o Quigg Partners Level 7, 36 Brandon Street Wellington 6011 |
| Contact Information: | 0800 402 899 |
| Manufacturer: | Ortho-Clinical Diagnostics (UK) |
| Issue: | The maufacturer has identified that the ORTHO VISION™/ORTHO VISION™ Max analyzer, while in maintenance mode, a specific operator action (pressing the cancel button while in a maintenance task) may cause unexpected movement of the grip arm and pipettor. Pressing the cancel button during maintenance is not typically done as this action results in a failed maintenance task and the need to repeat the task in its entirety before resuming processing. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 21/6/2021 |
