Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:27795
Brand Name:Ysio Max
Model:
Affected:Catalogue/Lot number – 11107464
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:The manufacturer has received a complaint about an image assigned to a different patient during image recovery process. In the unlikely event of an interrupted connection to a MAX detector during an initiated image recovery, the previously acquired image (possibly belonging to the previous patient) might be displayed to the user instead of the currently acquired image. If this error remains undetected by the user, it could potentially impact diagnosis of the patient examined when the connection was interrupted.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:22/6/2021
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