Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 27498 |
| Brand Name: | camera fundus 10551 |
| Model: | ZEISS CLARUS models 500 and 700 with software 1.1.1. |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Carl Zeiss (NZ) Ltd 22 Fremlin Place Avondale Auckland 1026 |
| Contact Information: | 09 838 5626 |
| Manufacturer: | Carl Zeiss Meditec Inc |
| Brand Name: | camera fundus 10551 |
| Model: | ZEISS CLARUS 500 and 700 devices with software version 1.1.1. |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Carl Zeiss (NZ) Ltd 22 Fremlin Place Avondale Auckland 1026 |
| Contact Information: | 09 838 5626 |
| Manufacturer: | Carl Zeiss Meditec Inc |
| Issue: | The manufacturer has become aware that if, at the same time of Auto Import completion, a user has selected a patient to be imaged and proceeds to acquire images for that patient, the selected patient may get de-selected without the user coming to know about the de-selection. This change of patient could lead to an acquired image to be placed under the wrong patient ID. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 17/5/2021 |
