Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:27352
Brand Name:Heartware - Ventricular Assist System (HVAD)
Model:Controller AC Adapter 1425, 1430 - Controller DC Adapter 1440 - Battery 1650DE - Alarm Adapter 1450 - Monitor Data Cable 1575 - Controller 1400, 1401, 1403, 1407
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:HeartWare Inc
Issue:There is the potential for the Controller power cables (AC Adapter, DC Adapter, and Battery cables), HVADTM Alarm Adapter, and HVADTM Monitor data cables to cause damage to the HVADTM Controller ports when inserting the cables into the Controller ports, due to misalignment of the cables to the port. Over time, repeated misalignment causes wear on the power cables and data cables and may cause damage or bending on the Controller port metal pins. This damage can result in the inability to fully lock the cable connectors into the Controller, potentially causing interruptions or disconnections in power to the Controller, which may result in controller power loss and HVADTM Pump stop or loss of communication to the HVADTM Monitor.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:26/2/2021
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