Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:27318
Brand Name:ENT - Nerve Integrity Monitors (NIM)
Model:NIM4CM01
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Xomed
Issue:It has been observed that when the user is ready or needs to create a case report and selects the Interface Reports button, the system may show a black screen and reboot. After the system completes the reboot, the GUI is restored, and the user is back at the initial GUI screen for selecting a procedure type. Be aware that data from the first case performed after initial start-up of the system may not be available to print.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:22/2/2021
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