Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:27240
Brand Name:Emotion 16
Model:SIEMENS SOMATOM running syngo.CT VA30A SP2 or syngo CT VA30A SP2a
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Shanghai Medical Equipment Ltd
Issue:The manufacturer has become aware of sporadic problems with the current software that may result in scanning workflow interruptions and unexpected user notifications.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:3/2/2021
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