Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 27187 |
| Brand Name: | General Ultrasound Imaging System |
| Model: | All EPIQ Systems (models EPIQ Elite, EPIQ 5G, EPIQ 5C, EPIQ 5W, EPIQ 7G, EPIQ 7C, EPIQ 7W, EPIQ CVx & EPIQ CVxi) shipped between 1/16/2019 and 10/22/2020. |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Ultrasound LLC |
| Issue: | The manufacturer has identified that the EPIQ Ultrasound Systems could have 1-4 missing or loose screws on the base of the arm. There is a potential for the control panel arm to break and collapse if pressure is applied while adjusting or moving the control panel. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 20/1/2021 |
