Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:27113
Brand Name:Artis Q, Q.zen, zeego, zee systems
Model:
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:The manufacturer has identified four potential software issues and a gap in the Operator Manual on all ARTIS icono and ARTIS pheno systems with software version VE20B
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:5/1/2021
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