Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 27079 |
| Brand Name: | ORTHO VISION |
| Model: | ORTHO VISION® and ORTHO VISION® Max Analyzers configured with software version 5.12.8 or 5.13.0 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Ortho-Clinical Diagnostics c/o Quigg Partners Level 7, 36 Brandon Street Wellington 6011 |
| Contact Information: | 0800 402 899 |
| Manufacturer: | Ortho-Clinical Diagnostics Inc |
| Issue: | Due to a software anomaly on ORTHO VISION® and ORTHO VISION® Max Analyzers configured with software version 5.12.8 or 5.13.0, flushing of the Pipette may occur in a reagent vial after the Pipette arm (PIPA) exits IDLE mode , one or more reagent/diluent vials are loaded on the system and the operator enters Maintenance Mode before the Analyzer completes the reagents inventory. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 21/12/2020 |
